Dave Pollard offers Seven Survival Tips for Knowledge Managers

  1. Focus knowledge and learning systems on ‘know-who’, not ‘know-how’
  2. Introduce new social network enablement software and weblogs to capture the ‘know-who’.
  3. Keep only selected, highly-filtered knowledge in your central repositories.
  4. Don’t overlook the value of plain-old ‘data’.
  5. The bibliography may be more valuable than the document itself.
  6. Don’t wait for people to look for it, send it out, using ‘killer’ channels.
  7. Create an internal market for your offerings by giving valuable stuff away.

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