I’m at Web 2.0 and Beyond - Applying Social and Collaborative Tools To Business .
KM Goes Social: From KM 1.0 to KM 2.0
Impact of social tools on Knowledge Management - growth of “KM 2.0″
Techno-centric KM (tools) vs People-Centric KM (attitudes, soft tools)
KM in the doldrums - over-promised, under-delivered in business terms
Social tools are fundamentally about sharing knowledge - personal/social KM! (but not usually coming from the KM community or tool vendors)
Everything is 2.0 now - i.e. participatory. Can be seen as disruptive and subversive.
Combine people-centric KM and social tools to form KM 2.0
Managing tacit knowledge
KM as part of everyday work (thinking out loud) rather than extra work.
Floor comment from Ian Hughes - the importance of allowing lurking as a way of building comfort.
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