[ISBN:0205123384 "Overcoming Organizational Defenses"], Facilitating Organizational Learning by [Chris Argyris]

Facilitating Organizational Learning - why the unspoken and unknown defence patterns in an organisation prevent learning and change.

Contents
* Puzzles
* Human Theories of Control: Skilled Incompetence
* Organizational Defensive Routines
* Fancy Footwork and Malaise
* Sound Advice: It Compounds the Problem
* Reducing the Organizational Defense Pattern
* Making the New Theory of Managing Human Performance Come True
* Getting From Here to There
* Upping The Ante


I dablled a little with working through this book, using the TOC approach to clarify his argument then explore practial approaches to implementing his suggestions.

My first stab at explaining the origins of defensive thinking in a CurrentRealityTree was: [ http://www.synesthesia.co.uk/blog/images/OOD-CRT-01.gif ]

which triggered a couple of [http://www.synesthesia.co.uk/blog/archives/2003/07/05/learning-organisations-and-constraints#comments "clarity reservations"] from [http://www.focusedperformance.com/blogger.html "Frank Patrick"].

So I added the next two tree fragments to expand these:

[ http://www.synesthesia.co.uk/blog/images/OOD-CRT-frag-model-I.gif ]

[ http://www.synesthesia.co.uk/blog/images/OOD-CRT-frag-tiu.gif ]

Whoops - diagrams lost as part of site cleanup - will have to look for them!!!

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