Joe Ely writes about Lean Manufacturing Systems. One of the core tenets of Lean is to gather frequent feedback about the difference between what you planned to do and what you actually did, reflect on the difference and do something about it. The key thing is doing something about it. Today he tells a story about the importance of knowing what is wanted before you can take action.
This reminded me strongly of the concept of
well-formed outcomes – one of the foundation stones of