Quality Management Strategies – 4 #

At some point we will have to identify the who of Quality Management – who will carry out all of the activities.

Looking at the last post it occurred to me that a useful simplifying assumption would be to divide the processes into three levels:

Meta-Programme ActivitiesQuality activities which sit outside the programme
Programme ActivitiesQuality activities at the programme level
Project Quality ActivitiesQuality activities within individual projects

The activities in the first section are the responsibility of the SRO / Programme Director, often with external help such as audit.

The activities in the second section are the responsibility of the Programme Manager, assisted by the Programme Office

The activities in the third second section are likely to be the responsibility of the individual Project Managers, often assisted by the Programme Office

Earlier posts in this series

Julian Elve
Proactive application of technology to business

My interests include technology, personal knowledge management, social change