At some point we will have to identify the who of Quality Management – who will carry out all of the activities.
Looking at the last post it occurred to me that a useful simplifying assumption would be to divide the processes into three levels:
|Meta-Programme Activities||Quality activities which sit outside the programme|
|Programme Activities||Quality activities at the programme level|
|Project Quality Activities||Quality activities within individual projects|
The activities in the first section are the responsibility of the SRO / Programme Director, often with external help such as audit.
The activities in the second section are the responsibility of the Programme Manager, assisted by the Programme Office
The activities in the third second section are likely to be the responsibility of the individual Project Managers, often assisted by the Programme Office
Earlier posts in this series