Further reference to the [[MSP]] manual (p77, 2003 version) identifies three areas of programme activities where quality management is involved:
- Quality management of the governance arrangements – this corresponds to the top level “Governance Reviews” in post 3 of this series.
- Quality assurance and review of project outputs – this corresponds to the lower three levels in post 3 of this series.
- Configuration Management of key programme documentation.
Drawing on this we need to add an area to our Quality Management Strategy (item 3 above).
I’m puzzled that the section on Quality Management makes no reference to Benefits Reviews (they appear in the chapter on Benefits Management), but as I’ve noted, they are critical to ensuring the delivery of Value, so in my opinion they should be integrated into this strategy.
Earlier posts in the series: