I’ve been thinking about how to put together a Quality Management Strategy for the programme I am shaping. Question is, where to start…
The MSP Manual says:
[…] used to define and establish the activities for managing quality across the programme
which sounds tautologous to me. In Chapter 9 on Quality Management, a bit more detail appears: The Quality Management Strategy defines what criteria will be used to assess quality, what quality activities will be incorporated into the management and delivery of the programme, who will be responsible for carrying out these activities, and how the programme will meet required audit and organisational standards for quality assurance and quality control.