Last month, he announced a new community in Slack around the same topic. Why two communities? As he brings out in that G+ post, while the G+ community is very much a Community of Interest, the Slack team is for those people who are both interested and driving initiatives (large or small) to reduce the inefficiencies we all suffer through an over-use of email – a Community of Practice.
The nature of a practice-based community that’s working well is that people share real experiences, and I’m reticent to copy even my own stuff verbatim. If you are interested, Luis opens the group to all – although as he says with a true sense of irony, he needs an email address to let people in! See the G+ post for more information.
One minor experiment of my own that I’m happy to share, as a quick test of how well it’s going, has been to leave Outlook closed this week. I’ve been aiming to only use webmail and web calendar – and so far it’s working OK – I’ve also noticed that my browser tabs for SharePoint, Yammer and the other services I use during my working day have been open far more often than the mail tabs.
A long way from the sort of metrics that would be needed at an organisation level, but nevertheless a good quick test…
Some behaviours need to be unlearned, some need to be taken from email to a new environment (15:27):
Email is used to manage people in a bad way (15:40), and this is getting carried through into a collaborative environment (“big brother”). Example of team who put completed work on their task list so management don’t think they have been idle.
Social networks expose the underlying behaviours (17:38) (ref @hjarche), and will help identify a dysfunctional corporate culture – some are threatened by this, but (18:15) it’s an opportunity to surface issues which the leadership need to tackle
Bad behaviour stems from leadership (20:34) – and the behaviour of leaders on social tools will determine how the rest of the company behave