Muda

Why SLAs smell of waste

Image via Wikipedia DevOps There’s quite a lot now on the internet about “devops” – combining development and operations work to increase flow and reduce problems Google search for Kanban + Devops Links I’ve tagged “devops” One of the key features of this approach is the idea that above a certain threshold of estimated duration, all operations work has to be included in the kanban board for visibility and flow management.