(2019-07-15) Updated metadata. Sadly CIMA seem to have retired the community blogs site so the core post and paper referenced in this post are now lost to the world
Louise Ross from the Chartered Institute of Management Accountants has created a blog post and paper to guide CIMA members on constructing business cases for Enterprise 2.0 efforts. [via Bill Ives].
In the paper Louise sets out 20 brief case studies from various companies, and surveys typical commercial uses for a wide range of social tools.